亚马逊跟卖listing侵权申诉模板
亚马逊跟卖listing属于商标侵权,一般来说是未得到产品品牌官方的正规授权,擅自使用对方的商标或者LOGO;一般出现在跟卖、Listing详情内容的撰写上,下面一米软件来给大家分享一下亚马逊跟卖listing侵权申诉模板。
亚马逊跟卖listing侵权申诉模板通常可以分为以下两种:
一、确认侵权原由并进行申诉
在确认侵权原由后,且判断我们是真实存在侵权行为,那么我们要开始重新审视自己所有的Listing是否还存在类似侵权可能性, 把存在侵权可能性的Listing都进行下架处理后,再写邮件给亚马逊进行申诉,申诉态度需要诚恳,表明自己是个菜鸟,并且下不为例,不会再犯以及后续的改善方案等等。
申诉邮件模板如下:
Dear Amazon,
Thank you very much for giving me a chance to appeal the removal of our Amazon selling privileges .Please see our following information.
Our selling privileges has been removed by Amazon on XXXXX(日期), for some of our listings violated related Amazon policies,especially infringed intellectual property rights.
First we apologize for our wrong behaviour. We will carefully read related Amazon policies before we build new listings, and we will not sell any products that infringe other intellectual property right.
We are new seller on Amazon, but we hope we can have chance to provide selling service on Amazon, we will do our best to be a good faith seller.
We hope Amazon can give me a chance again. If there’s any other information you need, please feel free to contact us.
Look forward to your reply soon.
Sincerely,
XXX (署名)
On behalf of XXXX(店铺名)
二、并不存在侵权行为进行申诉
那么我们便要据理力争了, 通过分析对方的投诉邮件,投诉原因, 分析我们并不侵权的证据,并提交给Amazon官方,态度可以强硬一点,但是不要过多的专业术语,Amazon毕竟不是专业的知识产权审判机构,过多的专业术语会让Amazon无法理解, 并且让你继续和投诉方联系。
申诉邮件模板如下:
Dear Amazon seller support team,
We got a infringement notice on xxxxxx(日期), the ASIN: xxxxxxxxx, and we have contacted the holder immediately, but several days passed, we have sent e-mails to the complainant for many times, but no reply from them. Seen the attachments, proof of our contacting records with the complainant.
For the ASIN: xxxxxxxx, we sold under our own brand: XXXX (REG. NO. XXXXXXX). Besides, we are sure that the pictures of the listing are ours. Furthermore, we have design patent as well, its design patent number is xxxxxxx. And we attach our trademark and design patent certificates.
We trust ourselves did not infringe any one’s IP right, and the complain is unreasonable, we hope Amazon can recover our Amazon selling privileges immediately.
If there’s any other information you need, please feel free to contact us.
Look forward to your reply soon.
Sincerely,
XXX (署名)
On behalf of XXXX(店铺名)
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